Privacy Policy

FundingAlphaX (“Company,” “we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform (collectively, the “Services”).

By using our Services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you register for an account or use our Services:

• Full legal name
• Email address
• Country of residence
• Date of birth
• Cryptocurrency wallet addresses (for payouts)
• Government-issued identification documents (for KYC verification)
• Profile photo (if provided)

1.2 Usage Data

We automatically collect certain information when you interact with our platform, including:

• IP address and approximate geolocation
• Browser type and version
• Operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source
• Device identifiers and screen resolution
• Trading activity and performance metrics within the platform

1.3 Payment Data

When you make a payment, we collect transaction-related information such as the transaction hash, wallet address, payment amount, and timestamp. We do not store private keys or seed phrases. Payment processing is handled by third-party cryptocurrency payment processors who have their own privacy policies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create, manage, and maintain your account
• To process challenge purchases and facilitate payouts
• To verify your identity and comply with KYC/AML regulations
• To monitor trading activity for compliance with platform rules
• To communicate with you about your account, challenges, and promotions
• To improve, personalize, and optimize our Services
• To detect, prevent, and address fraud, security breaches, or technical issues
• To enforce our Terms of Service and other policies
• To comply with legal obligations and respond to lawful requests
• To analyze usage trends and generate aggregated, anonymized analytics

3. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with the following categories of service providers:

3.1 Authentication Provider (Google OAuth)

We use Google OAuth for user authentication and identity management. Google processes your email address, name, and authentication credentials to provide secure sign-in functionality. Google's data practices are governed by their own privacy policy.

3.2 Payment Processor (NOWPayments)

Cryptocurrency payment processing is handled by NOWPayments, an independent third-party payment gateway. NOWPayments receives transaction-related information necessary to complete and verify your payment, including wallet addresses, payment amounts, and transaction identifiers. NOWPayments' data practices are governed by their own privacy policy. FundingAlphaX does not directly process, hold, or custody any cryptocurrency funds.

3.3 Market Data Provider (Binance)

Our simulated trading platform obtains real-time market data and price feeds from Binance via their public APIs. Binance may receive technical information related to API requests (such as IP addresses) as part of standard API communication. Binance's data practices are governed by their own privacy policy.

3.4 Charting Provider (TradingView)

We integrate TradingView widgets for charting and technical analysis. TradingView may use cookies and collect anonymized usage data through their embedded widgets. TradingView's data practices are governed by their own privacy policy.

3.5 Analytics and Performance Monitoring

We may use third-party analytics services to monitor and analyze the use of our Services. These services may use cookies and similar tracking technologies to collect anonymized usage data.

3.6 Legal Requirements

We may disclose your information if required to do so by law, or in the good-faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the personal safety of users or the public.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: You may request that we correct any inaccurate or incomplete data.
• Right to Erasure: You may request the deletion of your personal data, subject to legal retention requirements.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances.
• Right to Data Portability: You may request that we provide your data in a structured, machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.
• Right to Object: You may object to the processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within thirty (30) days.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Trading activity data and performance records may be retained for a minimum of five (5) years for compliance and auditing purposes. Upon account deletion, personally identifiable information will be removed or anonymized within ninety (90) days, except where retention is required by law.

7. Data Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication mechanisms via Google OAuth
• Regular security audits and vulnerability assessments
• Access controls limiting data access to authorized personnel only
• Monitoring and logging of system access

While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

8. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence, where data protection laws may differ. By using our Services, you consent to the transfer of your information to such jurisdictions. We take appropriate safeguards to ensure that your data is treated securely and in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].